Privacy Policy

Xinjiang Nala Benyuan Dairy Co., Ltd. ("we") understands the importance of your personal information. In accordance with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, and other applicable laws and regulations, we protect the personal information you provide while using this website. This policy explains what information we collect and how we use and protect it.

1. Information We Collect

When you voluntarily submit information through the "Online Inquiry" form on this website, we collect:

• Name and phone number (required): so a sales consultant can contact you;
• Company name, inquiry type, product of interest, and requirements (optional/required): to understand your procurement needs and provide a tailored proposal.

We do not collect personal information unrelated to the inquiry service, nor do we proactively collect sensitive personal information such as ID documents or biometric data. When you only browse the website, we do not require you to log in and do not impose mandatory authorizations.

2. Use of Information

• Only after you submit an inquiry, used by our sales team to reply, send samples, and discuss quotations;
• Not used for any purpose unrelated to the inquiry service, and never sold or unlawfully provided to any third party;
• Retention period: retained only for as long as necessary to fulfill the inquiry purpose, then deleted or anonymized.

3. Information Storage and Protection

Your information is stored on servers located within the People's Republic of China. We apply technical and managerial measures such as encrypted transmission, access control, and security auditing to prevent leakage, alteration, or loss. In the unfortunate event of a personal information security incident, we will notify you and report to the competent authority in a timely manner as required by law.

4. Cookies and Local Storage

This website is a purely static presentation site. It does not use tracking cookies or analytics scripts, and normal operation does not depend on any personal information storage.

5. Your Rights

Under applicable laws and regulations, you have the right to access, copy, correct, and delete your personal information, and to withdraw consent or request account deletion. To exercise these rights, contact us via +86 183 9262 9772; we will reply within 15 business days.

6. Protection of Minors

This website is intended for business procurement users and does not provide services to minors. If we find that we have collected personal information of a minor without guardian consent, we will delete it immediately.

7. Policy Updates

This policy may be updated from time to time. Material changes will be announced prominently on this page.

8. Contact Us

• Entity: Xinjiang Nala Benyuan Dairy Co., Ltd.
• Address: No. 1 Nala Road, Chengbei Small & Micro Enterprise Park, Gongliu County, Ili Kazakh Autonomous Prefecture, Xinjiang, China
• Phone: +86 183 9262 9772